Privacy Policy

Introduction

At Olika® Hand Sanitizer (“Olika” or “we“), we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website, olikahandsanitizer.shop (the “Site“), or otherwise interact with us.

Please read this Privacy Policy carefully. By visiting and using our Site, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.

What Information Do We Collect?

Information You Provide to Us

We collect information you provide to us directly when you use our Site. This includes:

Account information: We collect information such as your name, email address, and password when you register for an account with us. We also may collect additional profile information you provide through your account.
Order information: We collect information about the products you order from us, including your name, billing address, shipping address, payment information, and what products you purchased.
Communications: If you contact us directly, we may receive additional personal information about you. For example, when you contact our customer support team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Information We Collect Automatically

We also collect some information automatically when you use our Site:

Log information: We collect log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
Device information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, your web browser, and device identifiers.
Usage information: We collect information about how you use our Site, such as the products you view or add to your shopping cart.
Location information: We may determine the approximate location of your device from your IP address.
Information from cookies and other tracking technologies: We use cookies and other tracking technologies like pixels, web beacons, and local storage to collect information about how you use our Site and your advertising preferences. This may include information such as your login status, shopping cart contents, pages visited, and your interaction with advertisements on our Site. Our Cookie Policy provides more details about how we use these technologies.

Information from Other Sources

We may receive additional information about you from other sources and combine or link it with information we have about you. This helps us improve the services we offer you:

We may receive credit history information about you from credit bureaus or reporting agencies.
If you access our Site through a social media account, we may collect information made available to us through the social media platform from that account.
We may receive information about you from third party sources to supplement information provided by you. For example, we may purchase marketing data about our customers from third parties.

How Do We Use Your Information?

We use your personal information for the following purposes:

To provide, operate, maintain, and improve our Site.
To process and complete orders, and send you related information, including purchase confirmations and invoices.
To respond to your comments, questions, and requests, and provide customer service and support.
To send you technical notices, product announcements, security alerts, and support and administrative messages.
To analyze how users interact with our Site.
To monitor and analyze trends, usage, and activities about our Site.
To personalize your experience on our Site, remember your preferences, and tailor content we think you’ll be interested in.
To improve our products, Site, and services.
For security purposes, fraud prevention, and to prevent illegal activity on or abuse of our Site.
To protect our rights and property and that of our users.
To comply with all applicable legal obligations, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

How Do We Share Your Information?

We may share your information in the following circumstances:

With service providers. We may share your personal information with third party companies and individuals that provide services on our behalf, such as website hosting, order fulfillment, payment processing, infrastructure provision, information technology services, customer service, email delivery, auditing, and other services.
Within our family of companies. We may share your personal information with our parent, subsidiaries, and affiliates for purposes consistent with this Privacy Policy.
With your consent. We may share personal information about you with third parties when we have your consent to do so.
For legal reasons. We may disclose your personal information (i) to comply with laws, lawful government information requests, legal proceedings, subpoenas, warrants, orders or national security requests; (ii) to enforce and investigate potential violations of our policies or contracts; (iii) to protect the safety, rights, property or security of Olika, our services, any user, or third party; (iv) to detect, prevent or otherwise address fraud, abuse, security or technical issues; or (v) to prevent imminent physical damage or harm.
Business transfers. As we develop our business, we might sell or buy businesses or assets. In transactions like these, customer information is generally one of the transferred business assets. Also, if we are acquired by or merged with another company, that company will possess the information we have collected from and about users of our Site.
Aggregate/de-identified information. We may also share aggregate, de-identified, or anonymized information with third parties that does not identify you.

How Do We Protect Your Information?

We take reasonable measures and precautions to protect your personal information and keep it secure. For example, we maintain technical, physical, and administrative security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. When we collect or transmit sensitive information such as payment card or financial account information, we use industry standard Transport Layer Security (TLS) encryption technology to protect it.

While we follow generally accepted standards to protect your personal information, no method of transmission or storage is 100% secure or error-free. We cannot guarantee absolute security of your information.

Children’s Privacy

Our Site is not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without the consent of the child’s parent or guardian, we will delete it.

Online Tracking and Do Not Track Signals

We and our service providers use cookies, pixels, web beacons, device identifiers, and other tracking technologies to collect information about your browsing activities over time and across websites and other online services. We may also allow third parties to use these tracking technologies in connection with our Site. Our Cookie Policy provides more details about how we use cookies and other tracking mechanisms.

Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. We currently do not respond to these signals. If a standard is adopted in the future, we may revise our policy on responding to these signals.

Links to Other Websites

Our Site contains links to third party websites and online services. We are not responsible for the practices of third party websites and services linked to or from our Site. Your use of third party websites and services is subject to the privacy policies maintained by those third parties.

Your Rights and Choices

Depending on your location, you may have certain rights and choices regarding your personal information:

You can access, correct, update, change, or delete your personal information. You can do this by signing in to your account or contacting us.
You can opt out of receiving promotional communications from us. You can unsubscribe by clicking the “unsubscribe” link in an email. Even if you opt out of promotional communications, we will still contact you for transactional purposes like order confirmations, or customer service issues.
You can withdraw any consent you have provided to us to process your personal information. This will not affect the lawfulness of processing based on your prior consent.
You can object to our processing of your personal information. This does not apply to processing that is based on our legitimate interests.
You can request that we restrict the processing of your personal information under certain circumstances. There may be situations where we are entitled to continue processing your information even when you request a restriction.
You can request to receive a copy of the personal information we have about you in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer this information to another party.
You can file a complaint with us or with the data protection regulator about our privacy practices.

To make a request under the rights above, contact us at [email protected]. We will respond to your request in accordance with applicable laws.

In your request, please make clear what information you would like to access, correct, amend, erase, export, or object to so that we can consider and respond to your request appropriately. We may need to verify your identity before responding to the request.

International Data Transfers

We are headquartered in the United States and we conduct business globally. We transfer personal information to the United States and allow access to that information globally to ourselves, our affiliates, and third party service providers for the purposes described in this Privacy Policy.

If you are located outside the United States, your personal information will be transferred to and processed in the United States, which may have less stringent data protection laws compared to those of your country. We deploy measures to ensure data receives an adequate level of protection when transferred internationally. By using our Site and providing us personal information, you consent to this transfer and processing.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Site. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or through the Site. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the changes to the Site. By continuing to access or use the Site after the modifications are effective, you accept and agree to be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Olika® Hand Sanitizer
1234 Main St
Anytown, CA 12345
United States

Email: [email protected]